How to Make a Complaint

Last updated: October 2026

Every homeowner who contacts Grand Junction Mold Remediation should get a fair and honest experience. If something went wrong, tell us. This page shows how to file a complaint and what happens after. It is a general template and is not legal advice.

Topics We Accept

You can write to us about any of these:

• Your experience when you called or contacted Grand Junction Mold Remediation
• The way your personal information was handled
• Content on this website that looks unclear or wrong
• The conduct of a provider we connected you with

If the Issue Is With a Provider

Providers in our network are independent businesses. Each one is responsible for its own estimates, pricing, test results, work and customer service. If you have a problem with work done in your home, start by raising it with the provider. Keep a written record of what you say and what they reply.

We still want to hear about it. Feedback on providers helps us keep our network honest. Providers who repeatedly fall short of our expectations may be removed. Grand Junction Mold Remediation cannot settle contract disputes, refund a provider's work or make decisions for a provider.

Filing Your Complaint

Email admin@moldremediationgrandjunction.com and include the following:

• Your name and how to reach you
• The date you contacted us or the provider
• The phone number you called, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you want from us

After You Write

We acknowledge your complaint by email, usually within a few business days. Then we review what happened. That may include contacting the provider. Next we reply with what we found and any steps we are taking.

If You Are Still Unhappy

You can reply and ask us to look again. You can also contact your state's consumer protection office or attorney general. Your local Better Business Bureau is another option. If your state licenses mold assessors or remediators, the licensing agency may be able to help as well.

Contact

Email: admin@moldremediationgrandjunction.com